Frequently Asked Questions
General
What is a ShippingPoint?
How long does it take to set up my account?
I have not received a welcome email / package notification.
Can my friends and family send me packages to a ShippingPoint?
Pricing and Hours
How much does it cost to use the service?
How do I find out the hours of operation of a ShippingPoint?
How do I pay for this service?
Picking up Packages
What do I need to pick-up my package?
How long do I have until I need to pick-up my package?
Can someone else pick-up my package?
Does ShippingPoint offer package forwarding?
My ShippingPoint
How do I know my package has been delivered?
Can I ship to different ShippingPoints?
Do ShippingPoints accept COD packages?
Can ShippingPoints receive regular mail?
Shopping Online
Why Sign Up for ShippingPoint?
When shopping online, how do I direct my packages.