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Frequently Asked Questions

General

What is a ShippingPoint?
How long does it take to set up my account?
I have not received a welcome email / package notification.
Can my friends and family send me packages to a ShippingPoint?

Pricing and Hours

How much does it cost to use the service?
How do I find out the hours of operation of a ShippingPoint?
How do I pay for this service?

Picking up Packages

What do I need to pick-up my package?
How long do I have until I need to pick-up my package?
Can someone else pick-up my package?
Does ShippingPoint offer package forwarding?

My ShippingPoint

How do I know my package has been delivered?
Can I ship to different ShippingPoints?
Do ShippingPoints accept COD packages?
Can ShippingPoints receive regular mail?

Shopping Online

Why Sign Up for ShippingPoint?
When shopping online, how do I direct my packages.
ShippingPoint on your Mobile